Who called from (877) 382-2363?

Low risk · Legitimate business · Toll-free (US/Canada) · Massachusetts Department of Transitional Assistance (DTA) Assistance Line / EBT Customer Service Line

This is the official toll-free assistance line for Massachusetts DTA and EBT services, confirmed across multiple state agency sources and legal aid resources. Scammers impersonate this number, but the number itself is legitimate government infrastructure.

Advice: Safe to answer if you initiated contact or have active DTA/EBT benefits. Be cautious of unsolicited calls claiming to be from DTA—legitimate DTA only texts from 382-674 and does not call to request PINs or sensitive data.

What the reports say

• Officially listed as DTA Assistance Line on Massachusetts mass.gov scam warning — https://www.mass.gov/news/massachusetts-residents-advised-to-protect-public-benefits-from-scams
• Confirmed as official contact number in Massachusetts Legal Services guidance for DTA applicants — https://www.masslegalservices.org/content/10-does-dta-have-interview-me
• Referenced in Old Colony Elder Services and PIRG scam warnings as the legitimate line customers should call — https://ocesma.org/news/news-full-article/be-wary-scams-are-on-the-rise
• No FTC complaints on record for this number — FTC complaint database

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AI-synthesized from public reports — informational only, not a background check or an accusation of any individual. Caller ID can be spoofed.